/*
  Support feature stylesheet.
  This file owns lx-support-* and luxora-support-* UI rules.
  Keep support styling here so Support changes do not affect Home, Exchange, or Admin.
*/

.lx-support-page {
  --lx-support-side-gap: 0px;
  --lx-support-top-space: max(68px, calc(env(safe-area-inset-top, 0px) + 68px));
  --lx-support-composer-space: max(82px, calc(env(safe-area-inset-bottom, 0px) + 82px));
  --lx-support-visible-height: var(--lx-page-popup-viewport-height);
  position: absolute;
  z-index: 6;
  inset: 0;
  display: block;
  height: var(--lx-support-visible-height);
  max-height: var(--lx-support-visible-height);
  overflow: hidden;
  background: #FFFFFF;
  color: #111114;
  opacity: 0;
  pointer-events: none;
  transition: opacity 150ms ease;
}

.lx-support-page[hidden] {
  display: none;
}

.lx-seller-orders-page-frame.is-support-page .lx-support-page {
  opacity: 1;
  pointer-events: none;
}

.lx-seller-orders-page-frame.is-support-page .lx-support-page-header,
.lx-seller-orders-page-frame.is-support-page .lx-support-page-scroll,
.lx-seller-orders-page-frame.is-support-page .lx-support-chat-composer,
.lx-seller-orders-page-frame.is-support-page .lx-support-bell-reminder {
  pointer-events: auto;
}

.lx-support-page .lx-support-page-header,
.lx-support-page .lx-support-page-scroll,
.lx-support-page .lx-support-chat-composer {
  left: var(--lx-support-side-gap);
  right: var(--lx-support-side-gap);
  width: auto;
  max-width: none;
  transform: none;
}

.lx-support-page .lx-support-page-header {
  width: calc(100% - var(--lx-support-side-gap) - var(--lx-support-side-gap));
}


.lx-support-page-header.lx-store-page-header {
  z-index: 18;
  grid-template-columns: max-content max-content minmax(0, 1fr) max-content;
  column-gap: 10px;
  margin: 0 0 2px;
  background: #FFFFFF;
  transition: none;
}

.lx-support-page-scroll {
  position: absolute;
  top: 0;
  bottom: 0;
  z-index: 7;
  display: block;
  background: #FFFFFF;
  padding: var(--lx-support-top-space) 0 var(--lx-support-composer-space);
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}

.lx-support-page-scroll::-webkit-scrollbar {
  width: 0;
  height: 0;
  display: none;
}

.lx-support-thread {
  background: #FFFFFF;
  display: grid;
  width: 100%;
  min-width: 0;
  gap: 0;
}


.lx-support-welcome-card {
  width: 100%;
  margin: 0;
  padding: 13px 16px 14px;
  border: 0;
  border-bottom: 1px solid rgba(214, 217, 223, 0.38);
  border-radius: 0;
  background:
    linear-gradient(
      145deg,
      rgba(252, 252, 253, 0.92),
      rgba(243, 245, 248, 0.62)
    ),
    radial-gradient(
      circle at 18% 0%,
      rgba(255, 255, 255, 0.9),
      transparent 48%
    );
  color: #111114;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.76);
}

.lx-support-welcome-kicker {
  display: block;
  margin: 0 0 6px;
  color: rgba(46, 43, 35, 0.54);
  font-size: 11px;
  font-weight: 560;
  line-height: 1.1;
  letter-spacing: -0.01em;
}

.lx-support-welcome-card h2 {
  margin: 0 0 5px;
  color: #111114;
  font-size: 17px;
  font-weight: 650;
  line-height: 1.12;
  letter-spacing: -0.022em;
}

.lx-support-welcome-card p {
  max-width: 31ch;
  margin: 0;
  color: rgba(46, 43, 35, 0.58);
  font-size: 12.3px;
  font-weight: 450;
  line-height: 1.34;
  letter-spacing: -0.01em;
}

.lx-support-message-row {
  display: grid;
  min-width: 0;
  margin: 10px 12px 0;
  transition:
    opacity 220ms ease,
    transform 220ms ease;
}

.lx-support-message-row.is-support-message-hiding {
  opacity: 0;
  transform: translateY(-4px) scale(0.985);
  pointer-events: none;
}

.lx-support-message-row-assistant {
  grid-template-columns: 29px minmax(0, 1fr);
  align-items: end;
  gap: 8px;
  justify-items: start;
}

.lx-support-message-row-user {
  justify-items: end;
}

.lx-support-message-avatar {
  display: grid;
  place-items: center;
  width: 29px;
  height: 29px;
  border-radius: 999px;
  background: linear-gradient(145deg, #4f8fd2, #3f79bd);
  color: #fff;
}

.lx-support-message-avatar svg {
  width: 15px;
  height: 15px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.65;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.lx-support-message-bubble {
  max-width: min(292px, 86%);
  padding: 10px 12px 9px;
  border: 1px solid rgba(214, 217, 223, 0.46);
  border-radius: 18px 18px 18px 7px;
  background: rgba(245, 247, 250, 0.88);
  color: rgba(28, 27, 24, 0.78);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.72);
}

.lx-support-message-row-user .lx-support-message-bubble {
  border-color: rgba(63, 121, 189, 0.34);
  border-radius: 18px 18px 7px 18px;
  background: linear-gradient(145deg, rgba(80, 145, 211, 0.96), rgba(63, 121, 189, 0.96));
  color: #fff;
  box-shadow: none;
}


.lx-support-attachment-preview,
.lx-support-attachment-link {
  display: block;
  margin-bottom: 8px;
  overflow: hidden;
  border: 0;
  padding: 0;
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.58);
  cursor: zoom-in;
}

.lx-support-attachment-image {
  display: block;
  width: 100%;
  max-width: min(230px, 62vw);
  max-height: 260px;
  object-fit: cover;
  border-radius: inherit;
}

.lx-support-message-row-user .lx-support-attachment-preview,
.lx-support-message-row-user .lx-support-attachment-link {
  background: rgba(255, 255, 255, 0.24);
}

.lx-support-message-bubble p {
  margin: 0;
  font-size: 12.6px;
  font-weight: 450;
  line-height: 1.36;
  letter-spacing: -0.01em;
}

.lx-support-message-bubble span {
  display: block;
  margin-top: 5px;
  color: rgba(46, 43, 35, 0.48);
  font-size: 10.4px;
  font-weight: 470;
  line-height: 1.1;
  letter-spacing: -0.004em;
}

.lx-support-message-row-user .lx-support-message-bubble span {
  color: rgba(255, 255, 255, 0.72);
}

.lx-support-topic-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin: 10px 12px 0;
}

.lx-support-topic-chip {
  min-height: 31px;
  min-width: 0;
  margin: 0;
  padding: 0 12px;
  border: 1px solid rgba(214, 217, 223, 0.58);
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.9);
  color: rgba(46, 43, 35, 0.68);
  font-size: 11.4px;
  overflow-wrap: anywhere;
  font-weight: 540;
  line-height: 1;
  letter-spacing: -0.01em;
  box-shadow: 0 1px 2px rgba(15, 18, 25, 0.04);
  -webkit-tap-highlight-color: transparent;
}

.lx-support-topic-chip:active {
  transform: scale(0.97);
  background: rgba(245, 247, 250, 0.95);
}

.lx-support-guide-panel {
  display: grid;
  gap: 7px;
  margin: 12px 12px 18px;
  padding: 9px;
  border: 1px solid rgba(214, 217, 223, 0.46);
  border-radius: 22px;
  background:
    linear-gradient(145deg, rgba(255, 255, 255, 0.94), rgba(246, 248, 251, 0.86)),
    radial-gradient(circle at 12% 0%, rgba(79, 143, 210, 0.1), transparent 46%);
  box-shadow:
    0 8px 22px rgba(15, 18, 25, 0.035),
    inset 0 1px 0 rgba(255, 255, 255, 0.78);
}

.lx-support-guide-item {
  display: grid;
  grid-template-columns: 24px minmax(0, 1fr);
  align-items: center;
  min-width: 0;
  min-height: 42px;
  gap: 8px;
}

.lx-support-guide-dot {
  position: relative;
  display: grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 999px;
  background: rgba(79, 143, 210, 0.12);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.8);
}

.lx-support-guide-dot::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 999px;
  background: linear-gradient(145deg, #4f8fd2, #3f79bd);
}

.lx-support-guide-copy {
  display: grid;
  min-width: 0;
  gap: 2px;
}

.lx-support-guide-copy strong {
  min-width: 0;
  overflow-wrap: anywhere;
  color: rgba(28, 27, 24, 0.78);
  font-size: 11.55px;
  font-weight: 620;
  line-height: 1.18;
  letter-spacing: -0.012em;
}

.lx-support-guide-copy small {
  min-width: 0;
  overflow-wrap: anywhere;
  color: rgba(46, 43, 35, 0.52);
  font-size: 10.45px;
  font-weight: 450;
  line-height: 1.24;
  letter-spacing: -0.006em;
}

.lx-support-bell-reminder {
  position: relative;
  z-index: 19;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-width: 0;
  min-height: 32px;
  max-width: 118px;
  margin: 0 2px 0 0;
  padding: 0 10px;
  border: 1px solid rgba(201, 166, 70, 0.34);
  border-radius: 999px;
  background: rgba(255, 252, 242, 0.98);
  color: rgba(60, 47, 16, 0.88);
  font: inherit;
  font-size: 11px;
  font-weight: 650;
  line-height: 1;
  letter-spacing: -0.012em;
  box-shadow:
    0 8px 18px rgba(15, 18, 25, 0.075),
    inset 0 1px 0 rgba(255, 255, 255, 0.82);
  -webkit-backdrop-filter: blur(14px) saturate(150%);
  backdrop-filter: blur(14px) saturate(150%);
  -webkit-tap-highlight-color: transparent;
}

.lx-support-page-header .lx-support-bell-reminder {
  justify-self: end;
}


.lx-support-bell-reminder[hidden] {
  display: none;
}

.lx-support-bell-reminder:active {
  transform: scale(0.98);
}

.lx-support-bell-reminder[disabled] {
  opacity: 0.58;
  cursor: default;
  transform: none;
}

.lx-support-bell-reminder span {
  font-size: 13px;
  line-height: 1;
}

.lx-support-bell-reminder strong {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font: inherit;
}

@media (max-width: 360px) {
  .lx-support-bell-reminder {
    max-width: 36px;
    width: 32px;
    padding: 0;
  }

  .lx-support-bell-reminder strong {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(0 0 0 0);
    white-space: nowrap;
  }
}

.lx-support-chat-composer {
  --lx-editor-control-line: rgba(214, 217, 223, 0.46);
  --lx-editor-control-bg: rgba(245, 247, 250, 0.88);
  --lx-editor-control-bg-active: rgba(235, 239, 245, 0.94);
  position: absolute;
  bottom: 0;
  z-index: 12;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) 34px;
  align-items: center;
  gap: 8px;
  min-height: calc(env(safe-area-inset-bottom, 0px) + 58px);
  padding: 8px 10px calc(env(safe-area-inset-bottom, 0px) + 8px);
  overflow: visible;
  overscroll-behavior: none;
  border: 0;
  border-top: 1px solid rgba(219, 223, 229, 0.68);
  border-radius: 0;
  background-color: rgba(255, 255, 255, 0.86);
  background-image: linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(246, 248, 251, 0.88));
  color: rgba(46, 43, 35, 0.56);
  box-shadow:
    0 -8px 20px rgba(15, 18, 25, 0.05),
    inset 0 1px 0 rgba(255, 255, 255, 0.76);
  -webkit-backdrop-filter: blur(16px) saturate(150%);
  backdrop-filter: blur(16px) saturate(150%);
}

.lx-support-chat-composer:focus-within {
  border-top-color: rgba(63, 121, 189, 0.25);
  background-color: rgba(255, 255, 255, 0.92);
}

.lx-support-chat-camera,
.lx-support-chat-send {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  margin: 0;
  padding: 0;
  border: 1px solid var(--lx-editor-control-line);
  border-radius: 999px;
  background: var(--lx-editor-control-bg);
  color: #000;
  box-shadow: none;
  -webkit-backdrop-filter: blur(10px) saturate(145%);
  backdrop-filter: blur(10px) saturate(145%);
  -webkit-tap-highlight-color: transparent;
}

.lx-support-chat-send {
  border-color: rgba(63, 121, 189, 0.32);
  background: linear-gradient(145deg, #4f8fd2, #3f79bd);
  color: #fff;
}

.lx-support-chat-camera:active,
.lx-support-chat-send:active {
  transform: scale(0.96);
}

.lx-support-chat-camera:active {
  background: var(--lx-editor-control-bg-active);
  color: #000;
}

.lx-support-chat-send:active {
  filter: brightness(0.96);
}

.lx-support-chat-send:disabled,
.lx-support-chat-composer:not(.is-support-input-ready) .lx-support-chat-send {
  cursor: default;
  opacity: 0.46;
  filter: saturate(0.7);
}

.lx-support-chat-composer.is-support-input-ready .lx-support-chat-send {
  opacity: 1;
  filter: none;
}

.lx-support-chat-camera svg {
  display: block;
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-width: 2.85;
  stroke-linecap: round;
  stroke-linejoin: round;
  overflow: visible;
}

.lx-support-chat-send svg {
  display: block;
  width: 17px;
  height: 17px;
  fill: currentColor;
  stroke: none;
}

.lx-support-chat-input {
  width: 100%;
  min-width: 0;
  height: 33px;
  padding: 0;
  border: 0;
  border-radius: 0;
  outline: none;
  background: transparent;
  color: rgba(46, 43, 35, 0.72);
  font: inherit;
  font-size: 16px;
  font-weight: 430;
  letter-spacing: -0.012em;
  line-height: 20px;
  box-shadow: none;
  -webkit-appearance: none;
  appearance: none;
}

.lx-support-chat-input::placeholder {
  color: rgba(46, 43, 35, 0.54);
  font-weight: 400;
}

body.is-lx-keyboard-open .lx-support-page-scroll {
  overflow: hidden;
  -webkit-overflow-scrolling: auto;
}

body.is-lx-keyboard-open .lx-support-chat-composer {
  overflow: visible;
  touch-action: manipulation;
}

body.is-lx-support-keyboard-open {
  touch-action: auto;
}

body.is-lx-support-keyboard-open .lx-page-popup-shell,
body.is-lx-support-keyboard-open .lx-seller-orders-stage,
body.is-lx-support-keyboard-open .lx-seller-orders-page-frame,
body.is-lx-support-keyboard-open .lx-support-page {
  touch-action: auto;
}

body.is-lx-support-keyboard-open .lx-support-page {
  --lx-support-visible-height: 100dvh;
  bottom: auto;
}

body.is-lx-support-keyboard-open .lx-support-page-header {
  position: sticky;
  top: 0;
  z-index: 18;
  background: #FFFFFF;
}

body.is-lx-support-keyboard-open .lx-support-page-scroll {
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  -webkit-overflow-scrolling: touch;
  touch-action: pan-y;
}

body.is-lx-support-keyboard-open .lx-support-chat-composer {
  z-index: 14;
  touch-action: manipulation;
}

/* v170 Support Chat rebuild: modern, panel-controlled, guest-safe */
.lx-support-page,
.luxora-support-standalone {
  --support-bg: #f5f5f2;
  --support-panel: #ffffff;
  --support-line: rgba(0,0,0,.08);
  --support-text: #111111;
  --support-muted: rgba(0,0,0,.56);
  --support-user: #111111;
  --support-user-text: #ffffff;
  --support-assistant: #ffffff;
  --support-radius: 22px;
}
.lx-support-page {
  background: var(--support-bg);
}
.lx-support-page-header,
.luxora-support-header {
  background: rgba(255,255,255,.94) !important;
  backdrop-filter: blur(18px);
  border-bottom: 1px solid rgba(0,0,0,.06);
  box-shadow: 0 8px 24px rgba(0,0,0,.035);
}
.lx-store-page-header-avatar[data-lx-support-avatar],
.luxora-support-avatar,
.lx-support-message-avatar {
  overflow: hidden;
  background: #111;
  color: #fff;
}
.lx-store-page-header-avatar[data-lx-support-avatar] img,
.luxora-support-avatar img,
.lx-support-message-avatar img,
.lx-support-avatar-img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
  border-radius: inherit;
}
.lx-store-page-header-copy [data-lx-support-subtitle],
.luxora-support-subtitle {
  color: var(--support-muted);
  font-size: 11.5px;
  line-height: 1.2;
}
.luxora-support-offline [data-lx-support-subtitle] {
  opacity: .7;
}
.lx-support-page-scroll,
.luxora-support-scroll {
  background:
    radial-gradient(circle at 10% 0%, rgba(201,166,70,.08), transparent 28%),
    linear-gradient(180deg, #f8f8f6 0%, #f1f1ee 100%);
}
.lx-support-thread {
  padding: 14px 12px 96px;
}
.lx-support-welcome-card {
  border: 1px solid rgba(0,0,0,.06) !important;
  background: rgba(255,255,255,.76) !important;
  border-radius: 24px !important;
  box-shadow: 0 12px 32px rgba(0,0,0,.045);
}
.lx-support-message-row {
  display: flex;
  gap: 8px;
  margin: 8px 0;
  align-items: flex-end;
}
.lx-support-message-row-user {
  justify-content: flex-end;
}
.lx-support-message-row-assistant {
  justify-content: flex-start;
}
.lx-support-message-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
}
.lx-support-message-avatar svg {
  width: 16px;
  height: 16px;
  stroke: currentColor;
  fill: none;
}
.lx-support-message-bubble {
  max-width: min(78%, 330px);
  border-radius: 22px;
  padding: 9px 11px 7px;
  box-shadow: 0 8px 20px rgba(0,0,0,.045);
  overflow: hidden;
}
.lx-support-message-row-user .lx-support-message-bubble {
  color: var(--support-user-text);
  background: var(--support-user);
  border-bottom-right-radius: 8px;
}
.lx-support-message-row-assistant .lx-support-message-bubble {
  color: var(--support-text);
  background: var(--support-assistant);
  border: 1px solid rgba(0,0,0,.055);
  border-bottom-left-radius: 8px;
}
.lx-support-message-bubble p {
  margin: 0;
  font: 500 13px/1.38 system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  letter-spacing: -.01em;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
.lx-support-message-meta,
.lx-support-message-bubble > span:last-child {
  display: block;
  margin-top: 4px;
  font-size: 10.5px;
  line-height: 1.1;
  opacity: .62;
  text-align: right;
}
.lx-support-attachment-preview {
  display: block;
  border: 0;
  padding: 0;
  margin: 0 0 7px;
  background: transparent;
  width: 100%;
  max-width: 250px;
  border-radius: 16px;
  overflow: hidden;
  cursor: pointer;
}
.lx-support-attachment-image {
  display: block;
  width: 100%;
  max-height: 260px;
  object-fit: cover;
}
.lx-support-chat-composer,
.luxora-support-composer {
  position: sticky;
  bottom: 0;
  z-index: 20;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 42px;
  gap: 8px;
  align-items: center;
  padding: 10px max(10px, env(safe-area-inset-right)) calc(10px + env(safe-area-inset-bottom)) max(10px, env(safe-area-inset-left));
  background: rgba(248,248,246,.94);
  backdrop-filter: blur(20px);
  border-top: 1px solid rgba(0,0,0,.06);
}
.lx-support-chat-camera,
.lx-support-chat-send,
.luxora-support-icon-button,
.luxora-support-send-button {
  width: 42px;
  height: 42px;
  border: 0;
  border-radius: 50%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: transform .16s ease, opacity .16s ease, background .16s ease;
}
.lx-support-chat-camera,
.luxora-support-icon-button {
  background: #fff;
  color: #111;
  box-shadow: 0 8px 20px rgba(0,0,0,.055);
}
.lx-support-chat-send,
.luxora-support-send-button {
  background: #111;
  color: #fff;
  box-shadow: 0 10px 24px rgba(0,0,0,.12);
}
.lx-support-chat-camera:active,
.lx-support-chat-send:active,
.luxora-support-icon-button:active,
.luxora-support-send-button:active {
  transform: scale(.96);
}
.lx-support-chat-camera svg,
.lx-support-chat-send svg,
.luxora-support-icon-button svg,
.luxora-support-send-button svg {
  width: 20px;
  height: 20px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.lx-support-chat-input,
.luxora-support-input {
  width: 100%;
  min-height: 42px;
  border: 1px solid rgba(0,0,0,.075);
  border-radius: 999px;
  padding: 0 15px;
  background: #fff;
  color: #111;
  outline: none;
  font: 500 13px/1.35 system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  box-shadow: 0 8px 20px rgba(0,0,0,.045);
}
.lx-support-chat-input::placeholder,
.luxora-support-input::placeholder {
  color: rgba(0,0,0,.38);
}
.lx-support-image-viewer {
  position: fixed;
  inset: 0;
  z-index: 2147483646;
  display: grid;
  place-items: center;
}
.lx-support-image-viewer[hidden] { display: none !important; }
.lx-support-image-viewer-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  background: rgba(0,0,0,.72);
  backdrop-filter: blur(8px);
}
.lx-support-image-viewer-panel {
  position: relative;
  max-width: min(94vw, 520px);
  max-height: 86vh;
}
.lx-support-image-viewer-img {
  display: block;
  max-width: 100%;
  max-height: 86vh;
  border-radius: 18px;
  object-fit: contain;
}
.lx-support-image-viewer-close {
  position: absolute;
  top: -12px;
  right: -12px;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 50%;
  background: #fff;
  color: #111;
  font-size: 22px;
  cursor: pointer;
}

/* Standalone guest support room */
.luxora-support-standalone {
  min-height: 100dvh;
  margin: 0;
  background: var(--support-bg);
  color: var(--support-text);
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}
.luxora-support-shell {
  min-height: 100dvh;
  max-width: 430px;
  margin: 0 auto;
  background: var(--support-bg);
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  box-shadow: 0 0 0 1px rgba(0,0,0,.04);
}
.luxora-support-header {
  min-height: 60px;
  display: grid;
  grid-template-columns: 40px 42px minmax(0, 1fr) 36px;
  align-items: center;
  gap: 8px;
  padding: calc(8px + env(safe-area-inset-top)) 10px 8px;
}
.luxora-support-back,
.luxora-support-menu {
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: 50%;
  display: inline-grid;
  place-items: center;
  background: transparent;
  color: #111;
}
.luxora-support-back svg,
.luxora-support-menu svg {
  width: 21px;
  height: 21px;
  fill: none;
  stroke: currentColor;
  stroke-width: 1.8;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.luxora-support-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: inline-grid;
  place-items: center;
}
.luxora-support-avatar svg {
  width: 21px;
  height: 21px;
  fill: none;
  stroke: currentColor;
}
.luxora-support-title-wrap { min-width: 0; }
.luxora-support-title-wrap strong {
  display: block;
  font-size: 13px;
  line-height: 1.15;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.luxora-support-scroll {
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
}
.luxora-support-scroll .lx-support-thread {
  min-height: 100%;
}


/* v171: Support room image/viewer and layout cleanup.
   Old support rows had oversized spacing and image thumbnails were cropped.
   New pattern keeps the room compact and lets users view any image in full-screen. */
.lx-support-page .lx-support-message-row,
.luxora-support-standalone .lx-support-message-row {
  min-height: 0;
  margin: 8px 0;
  background: transparent;
  color: inherit;
  font-family: inherit;
}
.lx-support-page .lx-support-message-row-user,
.luxora-support-standalone .lx-support-message-row-user {
  justify-content: flex-end;
  align-items: flex-end;
}
.lx-support-page .lx-support-chat-composer {
  position: absolute;
  left: var(--lx-support-side-gap, 0px);
  right: var(--lx-support-side-gap, 0px);
  bottom: 0;
  z-index: 26;
}
.luxora-support-standalone .lx-support-chat-composer {
  position: sticky;
  bottom: 0;
}
.lx-support-page .lx-support-page-scroll {
  bottom: 0;
  padding-bottom: max(96px, calc(env(safe-area-inset-bottom, 0px) + 96px));
}
.lx-support-attachment-preview {
  display: grid;
  place-items: center;
  width: auto;
  max-width: min(270px, 72vw);
  min-width: 92px;
  min-height: 72px;
  border-radius: 18px;
  background: rgba(255, 255, 255, .62);
  cursor: zoom-in;
  overflow: hidden;
}
.lx-support-message-row-user .lx-support-attachment-preview {
  background: rgba(255, 255, 255, .12);
}
.lx-support-attachment-image,
.lx-support-thread img[data-lx-support-core-image] {
  display: block;
  width: auto;
  max-width: min(270px, 72vw);
  max-height: min(360px, 62dvh);
  height: auto;
  object-fit: contain;
  cursor: zoom-in;
  -webkit-user-drag: none;
  user-select: none;
}
.lx-support-attachment-preview.is-image-error {
  position: relative;
}
.lx-support-attachment-preview.is-image-error::after {
  content: "Image unavailable";
  display: grid;
  place-items: center;
  min-width: 148px;
  min-height: 92px;
  padding: 12px;
  color: rgba(17, 17, 17, .58);
  font-size: 11.5px;
  line-height: 1.25;
  text-align: center;
}
.lx-support-image-viewer {
  position: fixed;
  inset: 0;
  z-index: 2147483646;
  display: grid;
  place-items: center;
  padding: max(18px, env(safe-area-inset-top, 0px)) 14px max(18px, env(safe-area-inset-bottom, 0px));
}
.lx-support-image-viewer[hidden] {
  display: none;
}
.lx-support-image-viewer-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  background: rgba(0, 0, 0, .78);
  backdrop-filter: blur(10px);
}
.lx-support-image-viewer-panel {
  position: relative;
  z-index: 1;
  display: grid;
  gap: 10px;
  justify-items: center;
  width: min(94vw, 560px);
  max-height: 88dvh;
}
.lx-support-image-viewer-img {
  display: block;
  max-width: 100%;
  max-height: 80dvh;
  object-fit: contain;
  border-radius: 20px;
  background: rgba(255,255,255,.08);
  box-shadow: 0 22px 64px rgba(0,0,0,.32);
}
.lx-support-image-viewer-img[data-error="true"] {
  min-width: min(82vw, 320px);
  min-height: 190px;
  background: rgba(255,255,255,.12);
}
.lx-support-image-viewer-caption {
  max-width: 100%;
  color: rgba(255,255,255,.82);
  font-size: 11.5px;
  line-height: 1.25;
  text-align: center;
  overflow-wrap: anywhere;
}
.lx-support-image-viewer-close {
  position: absolute;
  top: -12px;
  right: -10px;
  z-index: 2;
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border: 0;
  border-radius: 999px;
  background: rgba(255,255,255,.94);
  color: #111;
  font-size: 23px;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 10px 26px rgba(0,0,0,.16);
}
@media (max-width: 430px) {
  .lx-support-attachment-preview,
  .lx-support-attachment-image,
  .lx-support-thread img[data-lx-support-core-image] {
    max-width: min(260px, 76vw);
  }
}

/* v172: Support room stable scroll + composer cleanup.
   Refresh/watcher should not fight the user's manual scroll position. */
.lx-support-page {
  --lx-support-composer-space: max(92px, calc(env(safe-area-inset-bottom, 0px) + 92px));
  overflow: hidden;
}
.lx-support-page .lx-support-page-scroll {
  top: 0;
  bottom: 0;
  padding-top: var(--lx-support-top-space);
  padding-bottom: var(--lx-support-composer-space);
  overflow-y: auto;
  overflow-x: hidden;
  scroll-behavior: auto;
  overscroll-behavior-y: contain;
}
.lx-support-page .lx-support-thread,
.luxora-support-standalone .lx-support-thread {
  display: flex;
  flex-direction: column;
  gap: 0;
  width: 100%;
  min-width: 0;
}
.lx-support-page .lx-support-message-row,
.luxora-support-standalone .lx-support-message-row {
  flex: 0 0 auto;
  width: 100%;
  min-height: 0;
  margin: 8px 0;
  padding: 0 16px;
}
.lx-support-page .lx-support-message-row-user,
.luxora-support-standalone .lx-support-message-row-user {
  display: flex;
  justify-content: flex-end;
}
.lx-support-page .lx-support-message-row-assistant,
.luxora-support-standalone .lx-support-message-row-assistant {
  display: flex;
  justify-content: flex-start;
  align-items: flex-end;
  gap: 8px;
}
.lx-support-page .lx-support-message-bubble,
.luxora-support-standalone .lx-support-message-bubble {
  width: auto;
  min-width: 0;
  max-width: min(78%, 330px);
}
.lx-support-page .lx-support-chat-composer {
  position: absolute;
  left: var(--lx-support-side-gap, 0px);
  right: var(--lx-support-side-gap, 0px);
  bottom: 0;
  z-index: 30;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr) 42px;
  gap: 8px;
  align-items: center;
  min-height: calc(env(safe-area-inset-bottom, 0px) + 68px);
  padding: 10px max(12px, env(safe-area-inset-right, 0px)) calc(10px + env(safe-area-inset-bottom, 0px)) max(12px, env(safe-area-inset-left, 0px));
  background: rgba(248, 248, 246, .96);
  border-top: 1px solid rgba(0, 0, 0, .06);
  backdrop-filter: blur(20px);
  -webkit-backdrop-filter: blur(20px);
}
.luxora-support-standalone {
  height: 100dvh;
  min-height: 100dvh;
  overflow: hidden;
}
.luxora-support-shell {
  height: 100dvh;
  min-height: 0;
  overflow: hidden;
  grid-template-rows: auto minmax(0, 1fr) auto;
}
.luxora-support-scroll {
  min-height: 0;
  overflow-y: auto;
  overflow-x: hidden;
  overscroll-behavior-y: contain;
  scroll-behavior: auto;
  padding: 10px 0 16px;
}
.luxora-support-standalone .lx-support-chat-composer,
.luxora-support-composer {
  position: relative;
  bottom: auto;
  z-index: 20;
  min-height: calc(env(safe-area-inset-bottom, 0px) + 68px);
  padding: 10px max(12px, env(safe-area-inset-right, 0px)) calc(10px + env(safe-area-inset-bottom, 0px)) max(12px, env(safe-area-inset-left, 0px));
}
.lx-support-chat-send[aria-disabled="true"] {
  opacity: .5;
}


/* v179: compact support-only responsive rules moved from global app CSS. */
@media (max-width: 380px) {
  .lx-support-page {
    --lx-support-top-space: max(66px, calc(env(safe-area-inset-top, 0px) + 66px));
    --lx-support-composer-space: max(78px, calc(env(safe-area-inset-bottom, 0px) + 78px));
  }
  .lx-support-guide-panel {
    margin-right: 10px;
    margin-left: 10px;
    padding: 8px;
    border-radius: 20px;
  }
  .lx-support-guide-item {
    min-height: 40px;
    gap: 7px;
  }
  .lx-support-chat-composer {
    grid-template-columns: 32px minmax(0, 1fr) 32px;
    gap: 7px;
    min-height: calc(env(safe-area-inset-bottom, 0px) + 54px);
    padding: 7px 8px calc(env(safe-area-inset-bottom, 0px) + 7px);
  }
  .lx-support-chat-camera,
  .lx-support-chat-send {
    width: 32px;
    height: 32px;
  }
  .lx-support-chat-camera svg {
    width: 19px;
    height: 19px;
    stroke-width: 2.75;
  }
  .lx-support-chat-send svg {
    width: 16px;
    height: 16px;
  }
  .lx-support-chat-input {
    height: 31px;
    font-size: 16px;
  }
}


/* v146: Support image is view-only inside the chat room, no download/open-link action. */
body.is-support-image-viewer-open {
  overflow: hidden;
}

.lx-support-image-viewer[hidden] {
  display: none !important;
}

.lx-support-image-viewer {
  position: fixed;
  inset: 0;
  z-index: 9999;
  display: grid;
  place-items: center;
  padding: max(18px, env(safe-area-inset-top, 0px)) 16px max(18px, env(safe-area-inset-bottom, 0px));
}

.lx-support-image-viewer-backdrop {
  position: absolute;
  inset: 0;
  border: 0;
  background: rgba(15, 18, 24, 0.72);
  backdrop-filter: blur(10px);
}

.lx-support-image-viewer-panel {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: min(92vw, 430px);
  max-height: 84dvh;
}

.lx-support-image-viewer-img {
  display: block;
  max-width: 100%;
  max-height: 84dvh;
  object-fit: contain;
  border-radius: 22px;
  background: rgba(255, 255, 255, 0.08);
  box-shadow: 0 22px 56px rgba(0, 0, 0, 0.28);
  -webkit-user-drag: none;
  user-select: none;
}

.lx-support-image-viewer-close {
  position: absolute;
  top: -12px;
  right: -10px;
  z-index: 2;
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.92);
  color: rgba(12, 14, 18, 0.88);
  font-size: 25px;
  line-height: 1;
  cursor: pointer;
  box-shadow: 0 10px 24px rgba(0, 0, 0, 0.22);
}